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We were then told that they will text us when the rooms will be ready or to come back in half hour. I told her if the wait is about half hour or so as mentioned by Joyce, we will wait and she said ok. The front desk agent Joyce who was pleasantly helping us had told us that it would take about half hour for the rooms to be ready and that is when Madeline Mullen jumped in and said that if we wanted our rooms right away they are available on a different floor. The check in time was 4:00 pm and we were told to wait for 2 rooms out of 4 because they were not ready.

Upon check in we had requested 4 rooms on the same floor (even at the time of booking 2 weeks prior to our stay we had requested that).

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Thank you in advance for your consideration. I hope this is received by the proper people as I am more than certain others have complained. I truly hope that this decision is reversed or at least altered so that the customers can once again enjoy whatever mean they want at whatever time like it should be as a resort casino. I always thought a casino wanted to keep its guests happy and fed so they stay there to gamble instead of going to other casinos and restaurants. Really? At a resort casino? That just doesn't make sense. It was explained to us that these were cost cutting measures. To say we are VERY, VERY disappointed at this turn of events is a gross understatement. Most of our favorite dishes were gone (The Veggie Club, the Arlington Skillet, the Eggs Benedict with Crab) and replaced with very unappealing substitutions. set time frames when you are allowed to order certain entrées. The offerings were cut down by half at least. However, last weekend we sorely disappointed that the menu had been changed dramatically. My husband and I are weekly regulars at Cedar's and have always enjoyed the fabulous food and awesome staff there.

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